Survey

Prime Mech Tools

News
Company
Products
Contact us

Thank You for Your Purchase!

We would like to invite you to a 2-minute survey for
some feedback on your overall purchasing experience~

User feedback

I. Purchase

What did you purchase in the last transaction? (Check all that applies.) *

Full unit Cable Cutters Different Cutter heads Blades replacement Accessory or replacement batteries

II. Communication

* Indicates required field

What is your preferred communication medium? *

Email Phone Call Fax Messages / Whatsapp / WeChat / Line / Skype

How do you rate the communication with your sales representative? *

Excellent speed in reply Replied within a day Replied within a week Spotty reply Too slow

III. Payment

What was the form of payment for your transaction? *

Wire Transfer Visa/Paypal Cash

Was the payment process smooth? *

Excellent, fairly easy Reasonable Can be improved Worst payment experience ever

IV. Delivery

Did the products arrive on time as expected? *

Excellent delivery time Reasonable delivery time Waited longer than I expected

How was the packaging on the delivered products? *

Excellent packaging with items arrived in perfect condition Reasonable packaging and items arrived intact Need improvement on packaging and observed minor damages

How was the delivered products? *

Excellent condition which surpass my expectation Exactly as what I have ordered Not professionally wrapped and damages during delivery Missing one or more items

V. Usage

How many times per week have you used your purchase? *

Once or maybe less per week 1 to 3 times per week 3 to 10 times per week more than 10 times per week

Have you applied lubrication to the cutter face and gear teeth since purchase? *

Yes, just one time Yes, almost weekly Yes, before each usage No, not at all

VI. Overall

How would you rate your ordering experience with Prime Mech Tools? *

Excellent Reasonable Not very smooth, can be improved Will not use Prime Mech Tools again!

Any other comments that you would like to provided to help us better serve you next time. *

Do you want us to follow up with a phone call on your purchase? *

Yes please. No thank you

What is your name/company name for the purchase? *

Submit

News
Company
Products
Contact us